Welcome to Find Car Shipping LLC (“Find Car Shipping”). We understand the importance of your privacy, both to you and to us. This privacy policy (“Privacy Policy”) outlines how we collect and, in some cases, disclose information about you as part of our services. By using this website and its content (“Site”) and our services, you agree to the terms outlined in the latest version of this Privacy Policy. Please also review our Terms of Use for general rules governing your use of this Site and any additional terms applicable to specific services or materials on certain areas of the Site. References to “we,” “our,” and “us” refer to Find Car Shipping and its affiliates, while “you,” “your,” “visitor,” or “user” refer to the individual accessing this Site or using our services. This Privacy Policy is part of and subject to Find Car Shipping’s Site Terms of Use.

Minors:

This Site is not intended for children, and we do not knowingly collect or maintain Personal Data from anyone under the age of 16. IF YOU ARE 16 YEARS OLD OR YOUNGER, PLEASE DO NOT USE THIS SITE OR ANY OF ITS SERVICES FOR ANY PURPOSE AT ANY TIME.

Personal Information You Provide to Us

“Personal Information” refers to data that identifies an individual or relates to an identifiable individual or household. At Find Car Shipping, we collect Personal Information such as your name, address, email address, phone number, zip code, vehicle make/model, shipping locations, and other details you provide when booking our services, requesting a quote, or interacting through our Site. When applying for a job with us, we collect your name, address, resume (including employment and educational history), salary preferences, skills, referral details, and how you discovered us. If you establish a credit account or purchase our services, we may also collect payment information as described below.

Your Use of Our Site

We automatically gather certain information about your activities on our Site to better understand our users’ demographics, interests, and behaviors for internal research purposes. This information includes device details (such as web browser type and language), the URL you visited before and after our Site, browsing behavior, access times, geolocation data, IP address, pages viewed, and identifiers linked to cookies or other technologies that uniquely identify your device or browser. We may combine this data with information from third-party service providers to personalize our services and enhance your interaction with Find Car Shipping.

Your Posts

We provide the option to post messages on our Site. If you choose to do so, we collect the information you voluntarily disclose in your posts as part of your activities on the Site.

Your Communications & Correspondence

If you contact us via email, letters, or other personal correspondence (e.g., through the chat function on our Site), or if third parties contact us regarding your activities or posts on the Site, we may collect this information and store it in a file specific to you. We may also share this information with third-party service providers who assist us with web functionality. For quality assurance and to improve our service to you, communications with our customer service agents may be recorded or monitored.

Your Payment Information

When you open a credit account with us or purchase our services, we collect your payment details, including billing address, credit card number, and expiration date.

Cookies

Find Car Shipping uses cookies on specific pages of our Site. A cookie is a small piece of data stored on your device that helps websites and mobile apps remember information about you. Cookies may track your actions or automatically generate passwords. Some features on our Site may require cookies for functionality, and they can also tailor information to your interests. Cookies are stored on your device's hard drive, not on our Site directly. Most cookies are automatically deleted at the end of your browsing session. You can decline our cookies if your browser settings allow, although this may restrict your use of certain Site features (as mentioned above). We utilize Google Analytics and other tools for data collection (such as tracking pixels) to understand how our Site is used. If you wish to opt out of Google Analytics tracking, you can use Google’s browser add-on designed for this purpose.

To Provide Services to You

Find Car Shipping utilizes the data we own, including internal and business customer information, to deliver our services to you. This includes normal operational procedures and internal uses such as tracking marketing effectiveness. If you choose not to provide requested data or restrict us from collecting such data, it may impact our ability to provide the services you request.

To Provide the Site to You

We collect the aforementioned information to deliver and enhance our Site, to manage, improve, and personalize the products and services we offer, and to ensure a consistent and personalized user experience. This data is also used for security purposes, including fraud detection, and for archival and backup purposes related to operating the Site.

Administrative Notices

Your email address, mailing address, and phone number are used to send you administrative notices, inform you about new product offerings, and communicate information relevant to your use of the Site. If you prefer not to receive these communications, you can opt out by contacting Find Car Shipping at contact@findcarshipping.com.

Consent

By providing your phone number and submitting online, you consent to our Terms of Use and Privacy Policy. You authorize us to contact you via sales calls, text messages, and prerecorded voicemails using an automated system. This consent is not required to make purchases, and you can opt out at any time or choose to conduct business with us by phone. Message and data rates may apply.

Billing and Support

For customers who establish a credit account through our Site, we use your billing information to process payments and provide associated support services.

Dispute Resolution

Information stored in your file and obtained from your current and past interactions on the Site is used to resolve disputes, address issues, and enforce our Site's Terms of Use.

When Find Car Shipping creates, maintains, uses, or shares Personal Data, we implement reasonable and appropriate measures to safeguard it against loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures consider the risks associated with data processing and the nature of the Personal Data involved. While Find Car Shipping strives to protect your data, we cannot guarantee absolute protection and assume no liability for any data disclosure or loss, particularly due to transmission errors, unauthorized actions by third parties like hackers, or events beyond our control. We cannot ensure or warrant that your Personal Data or private communications will always remain private. For instance, hackers or other third parties may unlawfully intercept or access transmissions or private communications on our Site.